How can we help?

You can search for your answers or explore in the FAQ section. Alternatively, you can connect with us on live chat or WhatsApp.

Results for “
Search
How can I change my personal details?
Do I need to verify my Deriv account?
What is Deriv Trader?
What are the key events to watch on the economic calendar?
What is Deriv P2P?
Is Deriv regulated?
What is Deriv Bot?
What is Deriv MetaTrader 5 (Deriv MT5)?
What is Deriv cTrader?
What is phishing?
What is Deriv X?
What is Trader’s Hub?
What payment methods can I use for deposits and withdrawals?
What trade types are available on Deriv GO?
Is it normal to see candle timing differences across trading platforms?
How can I change the currency of my account?
How can I place a trade on Deriv GO?
How can I use the economic calendar to prepare for high-impact events?
How do I add a Deriv MT5 trading account on Trader’s Hub?
How long does it take for my deposits and withdrawals to be processed?
How secure is Deriv P2P?
What are some best practices to avoid being phished/scammed?
What are the main differences between your digital options and CFD platforms?
When do I need to verify my account?
What is the minimum / maximum I can deposit into my Deriv X account?
Where do I find the blocks I need?
What markets can I trade on Deriv Trader?
Where is my money held?
What markets can I trade on Deriv cTrader?
What should I do if I use both Deriv MT5 and cTrader platforms?
Can I change my email address?
How do I add a Deriv cTrader account?
How do I add a Deriv X trading account on Trader’s Hub?
How do I remove blocks from the workspace?
How do I verify my account?
How do I interpret the data (forecast, actual, and previous) shown in the economic calendar?
What contract types do you offer on Deriv Trader?
What are the differences between the MT5 Standard, Financial, and Swap-free accounts?
What are the main causes that can compromise my account?
I did not receive the verification email. What should I do?
What markets can I trade on Deriv X?
What is the minimum deposit or withdrawal amount?
Where can I get a view of my overall open and close positions?
Which instruments are affected by the candle timing difference?
Do I need a Deriv account to use Deriv P2P?
How can I recognise phishing websites?
Can the economic calendar help predict market trends?
Can I download the chart on Deriv Trader?
How can I withdraw funds from my Deriv MT5 real money account?
How do I log in to my Deriv cTrader account?
How do I create variables?
How do I contact the customer support team if I need any assistance?
How do I reset my demo trading account balance on Trader’s Hub?
I lost my phone. How can I disable two-factor authentication (2FA)?
What documents do I need to verify my account?
My withdrawal verification link has expired. What should I do?
Why can't I create an account?
What is the minimum and maximum amount to trade on Deriv X?
How does the candle timing difference impact my technical analysis?
How can I identify Deriv customer support impersonators on Telegram?
Do you offer pre-built trading bots on Deriv Bot?
Can I use the same login credentials, such as username and password, for Deriv GO and all the options platforms?
How can I become a Deriv P2P user?
How can I remove the withdrawal limit on my account?
How do I make deposits into my Deriv cTrader account?
How do I identify a phishing email?
How do I customise the economic calendar for my trading needs?
I forgot my Google/Facebook/Apple account password. How can I log in to my Deriv account?
What are the major differences between Deriv Trader, Deriv MT5, and Deriv X?
Why do I need to verify my account?
Where can I find my account balance on Trader’s Hub?
Why are my Deriv MT5 login details different from my Deriv login details?
Does the candle timing difference affect all timeframes?
How can I stay safe from impersonators on Telegram?
Can I trade without verifying my account?
How can I change my Deriv MT5 password?
How can I close my account?
How do I make withdrawals from my Deriv cTrader account?
How do I calculate the margin required for a leveraged trade using the trading calculator?
How do I fund my account through Deriv GO?
How do I identify a scam social media account?
Why is my Deriv P2P balance different from my Deriv account balance?
What is a quick strategy?
What's the difference between Deriv MT5 and Deriv X?
Why did my credit card deposit get declined?
Where can I find my account settings on Trader’s Hub?
Why do my charts look different between Deriv MT5 and cTrader?
How can I automate my trading strategy?
How can I deposit funds into my Deriv MT5 real money account?
Can I withdraw my deposit bonus?
How can I identify emails from impersonators of Deriv customer support?
How do I add a Deriv X account?
How do I save my strategy?
How long does verification take?
How do I unsubscribe from marketing emails?
Where can I see the terms of use for Deriv P2P?
What should I do if my trading calculator results differ from my platform data?
What’s the minimum amount to open a position on Deriv cTrader?
Where can I find my account ID on Trader’s Hub?
What phishing resources does Deriv have?
Sorry, we couldn’t find any results with “
Empty state
” in it.

Still need help?

Our Customer Support team is available 24/7. Please choose your preferred contact method.